Home Insights All authors Achilles Chalkiotis
Achilles Chalkiotis

Achilles Chalkiotis

Digital Engagement Practice Head

Achilles brings over two decades of expertise in marketing technology and customer engagement solutions. His extensive career spans multiple industries, including automotive, FMCG, manufacturing, and financial services, where he has consistently delivered enhanced business outcomes through strategic digital initiatives. His impressive portfolio includes collaborations with leading brands across diverse sectors. In consumer packaged goods, he has worked with industry giants like Coca-Cola, Pepsi, and Nestlé. His expertise extends to financial services through partnerships with major banks and payment providers such as Scotiabank, RBC, and VISA. In the automotive sector, he has served prestigious brands including General Motors and Mercedes-Benz, while also managing projects for prominent consumer electronics companies like Apple Canada and HP. At Grid Dynamics, he continues to leverage his comprehensive understanding of MarTech solutions and customer engagement strategies to help organizations transform their digital presence and achieve measurable business results.


Check out the latest insights

A neon green shopping bag on a colorful, abstract background with yellow, blue, and purple tones and glowing light streaks.
Solution Brief
Strengthen Shopify with AI search that sells
Solution Brief Strengthen Shopify with AI search that sells

You already know that Shopify is a robust and flexible enterprise e-commerce platform. Add AI search and merchandising, and your customer experience goes from one-size-fits-all to one-in-a-million. Give shoppers what they want: fast, intuitive search, tailored results, and a personalized, conve...

Solution Brief
Headless CMS got you started. AI-powered DXP gets you ahead.
Solution Brief Headless CMS got you started. AI-powered DXP gets you ahead.

Delight your customers with hyper-personalized, omnichannel, and localized content at scale with Contentstack EDGE—an AI-powered digital experience platform (DXP) fueled by customer data. Cut time-to-market in half with Grid Dynamics, the engineering force driving rapid deployment and seamless...

A person carrying a shopping bag walks through a maze of large, colorful yellow and red blocks under a clear blue sky.
Solution Brief
Reimagining retail: Composable commerce for the AI era
Solution Brief Reimagining retail: Composable commerce for the AI era

AI for retail starts with composable commerce—where every click feels personal, every journey is seamless, and every interaction counts. Grid Dynamics’ composable commerce platform blends MACH architecture with advanced AI to craft shopping experiences that sense, adapt, and respond in real time....

Giant cellphone with ecommerce site and man shopping online
White Paper
Reimagine AI search with Google Cloud
White Paper Reimagine AI search with Google Cloud

As consumerism inevitably evolves, retailers must find new ways to understand their customers and refine their digital and in-store experiences. At the heart of this change is an AI-powered eCommerce platform with AI search, enriched product catalogs, and precision merchandising—key elements th...

Ecommerce interface showing clothing on a rack to represent merchandising
Article
How a merchandising experience platform puts retailers in control of search, browse, and recommendations
Article How a merchandising experience platform puts retailers in control of search, browse, and recommendations

As a retail leader, are you in complete control of your search, browse, and recommendation strategies? Do your digital experiences align with your business goals while delivering what customers expect? Can you control product rankings to highlight specific items in search results, adjust categories...

5 digital engagement trends for 2025 ebook cover
Ebook
5 digital engagement trends for 2025
Ebook 5 digital engagement trends for 2025

Discover the top digital customer experience trends to shape 2025. Explore AI, personalization, and CX strategies in this free ebook.

Get in touch

Let's connect! How can we reach you?

    Invalid phone format
    Submitting
    Reimagining retail: Composable commerce for the AI era

    Thank you!

    It is very important to be in touch with you.
    We will get back to you soon. Have a great day!

    check

    Something went wrong...

    There are possible difficulties with connection or other issues.
    Please try again after some time.

    Retry